Marc Smith

Microsoft Research: People

	Marc A. Smith Marc Smith is a Senior Research Sociologist leading the Community Technologies Group at Microsoft Research in Redmond, WA. Our group focuses on computer-mediated collective action. I study and design enhancements for social cyberspaces. In particular I am interested in the emergence of social organizations like communities in online conversation and annotation environments. Our goal is to identify the resources groups need in order to cooperate productively. Communities in Cyberspace, a book on the subject is available from Routledge. Co-edited with Peter Kollock, the book explores identity, social order and control, community structures, dynamics, and collective action in cyberspace. I have also developed software that measures and maps social spaces in the Internet, starting with the Usenet. Read more about Netscan. As related project allows users to associate conversations (and more) with physical objects using mobile wireless devices and web services. Read more about Project AURA. I was a graduate student in the UCLA Department of Sociology. Current Projects Netscan: Data Mining Social Cyberspaces Mapping Usenet Online Community Video AURA: The Advance User Resource Annotation System Annotate the planet! AURA Video SNARF: the Social Network and Relationship Finder Threaded Chat: Structured Synchronous Interaction Tools
	Publications and Talks Fisher, D., Smith, M., and Welser, H. You Are Who You Talk To, Proceedings of HICSS, January 2006. Turner, T. C., Smith, M. A., Fisher, D., and Welser, H. T. (2005). Picturing Usenet: Mapping computer-mediated collective action. Journal of Computer Mediated Communication, 10(4), article 7. Carman Neustaedter, A.J. Bernheim Brush, Marc A. Smith, Danyel Fisher. The Social Network and Relationship Finder: Social Sorting for Email Triage CEAS 2005. Carman Neustaedter, A.J. Bernheim Brush, and Marc A. Smith, CHI 2005, 1977-1980. Beyond "From" and "Received": Exploring the Dynamics of Email Triage A.J. Bernheim Brush, Xiaoqing Wang, Tammara Combs Turner, and Marc A. Smith. Assessing Differential Usage of Usenet Social Accounting Meta-Data, CHI 2005, 889-898. A.J. Bernheim Brush, Tammara Combs Turner; Marc A. Smith; Neeti Gupta. Scanning Objects in the Wild: Assessing an Object Triggered Information System, UbiComp 2005. Smith, Marc, Duncan Davenport, Howard Hwa. "AURA: A mobile platform for object and location annotation", in Ubicomp 2003. Viégas, Fernanda B., Marc Smith. "Newsgroup Crowds and AuthorLines: Visualizing the Activity of Individuals in Conversational Cyberspaces", HICSS 2004. [Best Paper: Persistent Conversation Minitrack] Burkhalter, Byron and Marc Smith. "Inhabitant’s uses and reactions to Usenet social accounting data", in Inhabited Information Spaces, Snowden and Churchill, 2003. Fiore, Andrew, Scott Lee Teirnan, Marc Smith. "Observed Behavior and Perceived Value of Authors in Usenet Newsgroups: Bridging the Gap", 2001. Fiore, Andrew and Marc Smith. "Tree Map Visualizations of Newsgroups", 2001. Smith, Marc and Andrew Fiore. "Visualization components for persistent conversations", in ACM SIG CHI 2001. Smith, Marc. "Some social implications of ubiquitous wireless networks" ACM Mobile Computing and Communications Review, April 2001, Vol.4 No. 2 Smith, Marc, JJ Cadiz, Byron Burkhalter, Conversation Trees and Threaded Chats, CSCW 2000. Smith, Marc, Shelly Farnham, Steven Drucker. “The Social Life of Small Graphical Chats” in ACM SIG CHI 2000 Smith, Marc and Peter Kollock. Communities in Cyberspace: Perspectives on New Forms of Social Organization. London, Routledge Press, 1999. Outline of the book. Smith, Marc. “Invisible Crowds in Cyberspace: Measuring and Mapping the Social Structure of USENET” in Communities in Cyberspace, edited by Marc Smith and Peter Kollock. London, Routledge Press, 1999 Kollock, Peter, and Marc Smith. 1999. "Introduction: Communities in Cyberspace." Pp. 3-25 in Communities in Cyberspace, edited by Marc Smith and Peter Kollock. London: Routledge Press, 1999. Dave Vronay, Smith, Marc, Steven Drucker. “Chat as a Streaming Media Type” in ACM UIST 1999 Xiong, Rebecca ; Smith, Marc ; Drucker, Steven. "Visualizations of Collaborative Information for End-Users". Microsoft Technical Report, 1999. Kollock, Peter and Marc Smith. "Managing the Virtual Commons: Cooperation and Conflict in Computer Communities." Computer-Mediated Communication, edited by S. Herring. Amsterdam: John Benjamins, 1996. Smith, Marc. “Voices from the WELL: The Logic of the Virtual Commons” Unpublished manuscript, 1992

	Community Technology Group's Home Page